Full Installation Guide

Everything you need to get your accessory installed, in no time

Before you start

…we just wanted to say thanks for choosing Vogel’s. Smart choice.

And you’re already making another smart choice – reading the manual! Keep reading to learn all about safe, efficient installation, and how to use your new accessory.

What’s in your box?

• Something missing? Make sure your packaging has everything in place:
1. Media Box Mount
2. Strap
3. Bolts
4. Spacers
5. Nuts

Got your tools ready?

• Don’t start without all the necessary tools:

  • Crosshead screwdriver

Additional tools

Ready… set… get installing!

Step 1: Install the media box mount

Did it work?

Confused? Unsure? Going crazy?

There’s plenty of help waiting for you, online:

FAQs

Go green!

We care about the planet. If you’re getting rid of the packaging or the TV mount itself, please visit your local recycling facility, or contact your municipal office. Recycling matters!

Guarantee

Thanks again for choosing Vogel’s! Durability is paramount in the development and production of our products. We provide a guarantee of 2 years, unless local statutory law and regulation dictate a longer minimum period. We resolve any issues regarding product complaints or returned products and assess all complaints based on usage.

If your product is not functioning properly due to material faults or manufacturing defects, we will repair it free of charge or replace it at our own discretion.

If you have any problems with our product or want to know whether the guarantee is applicable, please:

1. Complete the contact form or mail our Consumer Care Team. Preferably, please add a picture.
2. Within 2 business days you will be contacted by our local Vogel’s distributor.
3. If the guarantee is invoked, the product should be returned, together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase. You will be informed about the specific return address and further procedure.

Vogel’s guarantee shall lapse in the following cases:

• If the product has not been installed or used in accordance with the instructions;
• If applicable, if the holes in the wall have not been properly drilled in accordance with the Vogel's installation instructions for the applicable wall type;
• If the product has been altered or repaired by someone other than Vogel’s;
• If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence;
• If the product is used for different equipment than is mentioned on or in the packaging.

Do you have any other questions? Please make use of our contact form.